A customer signs up for your rewards program, checks a box, and clicks submit. From a business perspective, that moment often feels like a completed contract. From a legal perspective, the recent case Preminger v. Red Robin Int’l, Inc. shows it may not be.

When websites tell users they agree to terms by clicking a button, when does that click actually bind them? In Dahdah v. Rocket Mortgage, LLC, No. 24-1910, 2026 LX 73742 (6th Cir. Jan. 26, 2026), the Sixth Circuit addressed that question in a setting familiar to many businesses: a consumer entering information on a lead-generation site and clicking buttons to move forward.

You walk into a coffee shop, give your phone number to get a free drink, and shortly after, your phone buzzes with a welcome text and a hyperlink to some terms. Weeks later, you file a lawsuit under the TCPA, only to be told your claims must go to arbitration.

Yesterday, the Ninth Circuit Court of Appeals affirmed a district court ruling and held that Move, Inc. (better known as Realtor.com) can’t compel a consumer into arbitration over a lawsuit claiming violations of the TCPA.